Frequently Asked Questions

FAQ

Frequently asked questions about IT Project Pros

Direct answers about what IT Project Pros does, where we work, our certifications and how we deliver. For anything not covered here, contact us.

What does IT Project Pros do?

IT Project Pros, Inc. provides information technology, software, hardware and management consulting solutions, including case management, financial, asset tracking, online training, data, cybersecurity, database and infrastructure services.

What types of technology services does IT Project Pros provide?

IT Project Pros provides web application development, ERP implementation and enhancement, case management, financial, asset tracking, online training, data analytics, data science, AI strategy and solutions, cybersecurity, database management, IT infrastructure and management consulting services.

Where does IT Project Pros operate?

IT Project Pros has offices in Carson City, Nevada; Cerritos, California; and Newport Beach, California.

When was IT Project Pros founded?

IT Project Pros, Inc. was founded in 2002.

Is IT Project Pros a certified woman-owned business?

Yes. IT Project Pros identifies as a Women-Owned Small Business certified through the U.S. Women’s Chamber of Commerce / WOSB Federal and the SBA.

Is IT Project Pros a minority-owned business?

Yes. IT Project Pros is a Minority Owned and Women Owned Business Enterprise and identifies as a certified Minority Business Enterprise.

Can IT Project Pros support government organizations?

Yes. The company has experience across a range of government agency environments, including public health, public administration, homeland security, corrections and courts.

Can you provide individual technology professionals as well as solutions?

Yes. The business combines solution delivery with experienced technology professionals who can complement client teams.

What is the COGENT methodology?

COGENT™ is the IT Project Pros methodology for accomplishing software development projects, established by the company’s founders in early 2002. It is an iterative, interactive methodology built around six principles: Comprehensive, Outcome Based, Gauge, Efficient, Nonpareil and Timely.

Is IT Project Pros taking on new clients?

Yes. IT Project Pros is accepting new clients. An engagement starts with a conversation about the business problem, followed by a scoping discussion and a proposal. See Working with IT Project Pros for what to expect, or call (775) 888-1699.

Does IT Project Pros offer emergency or same-day IT support?

No. IT Project Pros is a project and advisory consultancy rather than a break/fix help desk, so it does not offer emergency, same-day or after-hours support. Engagements are planned and scoped in advance. Office hours are Monday to Friday, 9 AM to 6 PM Pacific.

How can I contact IT Project Pros?

Call (775) 888-1699, email icford@itprojectpros.com, or use the contact form on the Contact page. Offices are located in Carson City, Nevada; Cerritos, California; and Newport Beach, California.